Contact information
At NIXIVA, we’re a family-owned business that cares about the products we offer and the dogs who enjoy them. Whether you have a question about our treats, need help with an order, or just aren’t sure which product is right for your pup, our team is ready to assist.
The Fastest Way to Reach Us
For the quickest response, please contact us by email:
Email is the best and fastest way to reach our team. We normally respond within 24 hours Monday–Friday. Messages received on weekends or holidays may be answered the following business day.
What Can We Help With?
Feel free to contact us with questions about:
- Your order or tracking
- Shipping and delivery
- NIXIVA products or ingredients
- Subscribe & Save orders
- Damaged or missing orders
- Returns or order concerns
- Wholesale inquiries
- Affiliate, influencer, or brand ambassador opportunities
- Anything else you need help with
A Small Business That Cares
Being family-owned means every customer matters to us. If something isn't right with your order, reach out and give us the opportunity to help. We want both you and your dog to have a great experience with NIXIVA.
Email: dogs@nixiva.com
Typical response time: Within 24 hours on weekdays
Real ingredients. Real treats. Happy dogs.
Physical address: Nixiva LLC, 3135 Drane Field Rd # 20, Lakeland FL 33811, United States
